ScanRaise is a technology platform operated by StanHattie LLC, an Iowa company with a business address at 731 SE Alices Rd PMB 1035, Waukee, IA 50263. ScanRaise provides QR-code-based fundraising tools to organizations including PTAs, sports teams, churches, fire departments, and other groups. ScanRaise is not a charity, bank, payment processor, broker, or financial advisor.
You must be at least 18 years old to create an Organization account. You are responsible for maintaining the security of your account credentials. You must provide accurate information and keep it current. ScanRaise reserves the right to request verification of your identity or organization at any time.
ScanRaise charges a platform fee of 2.5% on each donation received through the platform. This fee is deducted at the time funds are transferred to your organization's connected Stripe account. Stripe's own payment processing fees (currently 2.9% + $0.30 per transaction) are separate from and in addition to ScanRaise's platform fee. Platform fees are non-refundable once earned. ScanRaise reserves the right to change fee structures with 30 days' notice.
All payments are processed by Stripe, a third-party payment processor. By using ScanRaise, Organizations agree to Stripe's Connected Account Agreement. ScanRaise does not store credit card numbers or bank account details - all payment data is handled by Stripe. Stripe's Privacy Policy governs the handling of payment information.
Organizations must:
Donations are made at the donor's own discretion and risk. ScanRaise does not guarantee or control how organizations use donated funds. Donors are responsible for verifying the legitimacy of any organization before donating. Tax deductibility of donations depends entirely on the receiving organization's status - ScanRaise makes no representations about tax deductibility.
Donors may request a refund within 30 days of their donation if the campaign has sufficient balance. Stripe processing fees on the original donation are non-refundable. Organizations are responsible for any chargeback fees. ScanRaise's platform fee is non-refundable on routine donor-initiated refunds, but is refunded in cases of duplicate or unauthorized charges as described in Section 25 below.
Organizations may receive funds in one of two ways: (a) directly through their connected Stripe account according to Stripe's standard payout schedule, or (b) through ScanRaise's platform collection, in which case ScanRaise collects donations on behalf of the Organization and disburses funds monthly via check or bank transfer, minus the platform fee. In both cases, ScanRaise reserves the right to place temporary holds on transfers for verification or suspected fraud. ScanRaise is not a bank and does not hold funds in trust - platform-mode funds are held in ScanRaise's Stripe account until disbursed.
Each Organization receives a public donation page (scanraise.com/give/org-slug) that accepts general donations to the Organization. Donations made through this page are subject to the same fees and fund transfer terms as campaign-specific donations. Organizations are responsible for the accuracy of information displayed on their donation page, including their name, location, and any associated campaigns.
Organizations may create events with paid or free tickets through the platform. Ticket purchases are processed through Stripe and are subject to the same platform fee (2.5%) as donations. Event organizers are responsible for delivering the event as described. Ticket refunds are handled at the Organization's discretion. ScanRaise provides check-in tools but does not guarantee event attendance or quality.
Organizations may sell merchandise through their ScanRaise store (scanraise.com/shop/org-slug). Purchases are processed through Stripe and are subject to the same platform fee (2.5%). Organizations are solely responsible for product quality, fulfillment, shipping, returns, and any applicable sales tax. ScanRaise is a technology platform and does not handle inventory, shipping, or product disputes.
Organizations may create auctions and raffles through the platform. Auction bids are binding - the highest bidder at the close of the auction is obligated to complete payment through Stripe Checkout. ScanRaise uses row-level locking to prevent bid collisions, but does not guarantee that all bids will be accepted in cases of extreme concurrency. Raffle winners are drawn randomly by the platform. Organizations are solely responsible for complying with all applicable state and local laws regarding raffles, games of chance, and auctions. ScanRaise does not provide legal advice on raffle legality. Raffle ticket purchases and auction payments are subject to the same 2.5% platform fee.
Organizations may send email campaigns to their donors through the platform. Organizations must comply with the CAN-SPAM Act and all applicable anti-spam laws. Every email sent through ScanRaise includes an automatic one-click unsubscribe link. Organizations may not remove or obscure unsubscribe links, send emails to purchased lists, or use the email system for purposes unrelated to their organization's fundraising activities. ScanRaise reserves the right to suspend email access for any organization that generates excessive spam complaints or bounces.
ScanRaise offers an optional text-to-give service (the "SMS Program") on a dedicated toll-free number, (833) 991-9251, operated by StanHattie LLC. You opt in by texting an organization's keyword, a fundraiser short code, or an organization name to that number, and you receive a single automated reply containing the secure donation link you requested. The SMS Program is entirely user-initiated: messages are sent only in direct response to a text you send first. ScanRaise never sends marketing, promotional, or recurring messages through the SMS Program, and consent to receive text messages is never a condition of donating or of any purchase.
Organizations may not use the text-to-give system for marketing, broadcast SMS, or any messaging unrelated to a donor's inbound request. ScanRaise reserves the right to suspend SMS access for any keyword or organization that generates excessive complaints, opt-outs, or carrier filtering events. Program details for donors are published at scanraise.com/text-to-give.
Organizations have access to a donor management system that combines supported donation, ticket, and order activity. Auction, raffle, peer-to-peer, mailing-list, free-text, media, and compliance records can require separate review. Organizations are responsible for handling donor data under applicable privacy laws. A donor may submit an organization-scoped access or erasure request to the organization or support@scanraise.com. ScanRaise verifies the request before using its current export or erasure tools, discloses the scope processed, and identifies any record that remains because of a legal, financial-integrity, security, or technical requirement. Anonymized transaction records may be retained for financial reporting. The current workflow and known exclusions are described in the Privacy Policy.
Supporters may create personal fundraising pages linked to an organization's campaign. Page creators are responsible for the content they publish on their pages, including text, images, and fundraising goals. ScanRaise provides time-limited edit tokens (90 days) for page management. Pages that violate these Terms or contain inappropriate content may be removed without notice. Donations made through P2P pages are subject to the same fees and fund transfer terms as other donations.
Political campaigns, candidates, PACs, and campaign committees may use ScanRaise to collect contributions. ScanRaise is a technology platform and is not a political action committee, campaign finance entity, or reporting agent. Standard political campaigns can export donor name, email, amount, and date. Pro campaigns can enable FEC reportable mode to collect contributor name, address, employer, and occupation and include those fields in an FEC CSV export. ScanRaise does not enforce contribution limits, decide whether a contribution is reportable, or file reports. Political users are responsible for contributor aggregation, itemization thresholds, field completeness, corrections, filing deadlines, and all applicable federal, state, and local campaign finance laws. Campaigns should review the export with campaign finance counsel before filing. ScanRaise reserves the right to terminate accounts found to violate campaign finance law.
Tracking accuracy: Activity tracking depends on device hardware, GPS signal quality, and environmental conditions. ScanRaise does not guarantee the accuracy of GPS, step counting, or timer data.
User responsibility: Participants are responsible for their own safety during tracked activities. ScanRaise is not liable for injuries sustained during walks, runs, swims, or other physical activities.
Anti-cheat: We reserve the right to flag, reject, or modify activity submissions that our verification system identifies as suspicious or fraudulent.
Fitness accounts: Participants can optionally connect Fitbit, select a day, review the daily summary of steps, distance, and active minutes, and choose whether to import it. The connection uses participant-initiated OAuth with activity and profile scopes. Fitbit OAuth access and refresh tokens are application-encrypted before database storage. Fitbit data remains subject to Fitbit's terms and privacy policy, and ScanRaise does not guarantee its availability or accuracy. The phone-browser GPS tracker and step counter remain the primary tracking paths.
Tracking data protection: Submitted GPS coordinates and photos, motion samples, and detailed device and verification data are application-encrypted before database storage. Limited campaign, participant, status, time, total, and waypoint fields remain queryable during the live retention window. Raw payloads, check-in rows, and waypoint links are automatically hard-deleted from the live database after 90 full days have elapsed from the campaign's effective end. Provider-protected backups follow the configured lifecycle; backups created before the application-encryption migration can contain legacy plaintext database fields until they expire or are removed. Participant-level totals and a generic activity record timestamp remain without raw location, sensor, photo, device, or waypoint payloads. Required financial, parental consent, and audit records remain under separate retention schedules.
You may not use ScanRaise for:
ScanRaise and StanHattie LLC own all platform intellectual property including branding, code, and QR code generation technology. Organizations grant ScanRaise a license to display their campaign content, logos, and materials on the platform.
ScanRaise reserves the right to suspend or terminate any account that violates these Terms. In the event of termination, remaining funds will be handled according to the circumstances: held pending investigation, returned to donors, or disbursed to the organization minus applicable fees.
The platform is provided "as is" without warranties of any kind. ScanRaise does not guarantee uptime, accuracy of information, or fundraising success. ScanRaise does not endorse any organization on the platform.
ScanRaise's total liability to you is limited to the fees you paid to ScanRaise in the 12 months prior to the claim. ScanRaise is not liable for Stripe outages, third-party actions, organization misuse of funds, or donor dissatisfaction.
You agree to indemnify and hold harmless StanHattie LLC, its officers, employees, and agents from any claims, damages, or expenses arising from your use of the platform.
Donations made through ScanRaise are generally non-refundable. However, the following refund policies apply:
To request a refund, email support@scanraise.com with your donation receipt or transaction ID.
These Terms are governed by the laws of the State of Iowa. Any disputes shall be resolved through binding arbitration in Des Moines, Iowa. You waive any right to participate in a class action. Claims must be brought within one year of the event giving rise to the claim. Either party may bring claims in small claims court.
ScanRaise may update these Terms at any time. We will notify registered users by email or by posting notice on the platform. Continued use of ScanRaise after changes constitutes acceptance of the updated Terms.
StanHattie LLC
731 SE Alices Rd PMB 1035
Waukee, IA 50263
(833) 278-5002
support@scanraise.com