Frequently Asked Questions

ScanRaise is a fundraising platform that uses QR codes to make in-person donations fast and easy. Each fundraiser gets a unique QR code - printed on a card or shown on a phone. Donors scan it and give in 30 seconds. No app downloads, no account creation.

Anyone who raises money in person: PTAs, sports teams, booster clubs, churches, fire departments, scout troops, dance studios, band programs, political campaigns, animal rescues, and more. If your people go door-to-door, work events, or collect donations at intersections - ScanRaise makes it easier.

Go to scanraise.com/start and create a campaign in about 2 minutes. Enter your organization name, campaign name, and the names of your fundraisers. You'll get printable QR card PDFs and shareable links immediately. No credit card required to set up.

No. There is no app. Adults can pull up their QR code on their phone by visiting a link we send them. Kids get printed cards on card stock. Donors don't need an app either - they just point their phone camera at the QR code.

No. Donors scan the QR code, see the fundraiser's page, enter an amount, and pay with their credit card, Apple Pay, or Google Pay. No account, no login, no app. Done in 30 seconds.

ScanRaise charges 2.5% per donation. That's it. No setup fees, no monthly fees, no hidden costs, no contracts. Standard Stripe payment processing fees (2.9% + $0.30) apply separately. You only pay when you receive donations.

Fundraising platforms use different pricing models, so the right comparison depends on your situation. ScanRaise is a flat 2.5% platform fee plus standard Stripe processing. Some platforms are free for registered 501(c)(3) nonprofits but rely on donor tips for revenue. Others use percentage-of-funds models that can run considerably higher. We publish 2.5% flat on every page, please check each competitor's own site for their current pricing since rates change.

Yes. There's a "cover processing fees" checkbox on the donation page (checked by default). When donors opt in, they pay a small amount extra so your organization receives 100% of the intended donation.

Minimum donation is $1.00. Maximum is $2,500.00 per transaction.

You have two options. Option 1: Connect your own bank account through Stripe. Stripe can hold the first payout for 7 to 14 business days while a new Connect account is verified, then donations follow the account's payout schedule, commonly every 2 business days. Option 2: ScanRaise collects donations and sends your organization a check or bank transfer monthly. ScanRaise charges a 2.5% platform fee in either mode, and Stripe processing applies separately.

Yes. Payments are processed by Stripe, and ScanRaise never sees or stores full credit card numbers. Connections use HTTPS, and submitted raw tracking payload fields described in our Privacy Policy are application-encrypted before database storage. Stripe maintains PCI DSS compliance.

ScanRaise uses daily off-site database backups, HTTPS, strict security headers, passwordless sign-in, parental-consent gates for under-13 tracking, application encryption for submitted raw tracking data, and automatic deletion of that raw live-database data after its retention window. These controls are designed to support school and district privacy obligations. Legal compliance also depends on the school's use, notices, agreements, and configuration. See the full security page for details.

Yes. If donors provide their email address, they receive an instant transaction confirmation with the amount, organization name, fundraiser name, and date. An organization EIN is included when provided. Tax deductibility and any formal acknowledgment requirements depend on the organization's status and whether goods or services were provided.

Yes, when the organization has an active monthly or annual tier. Donors select a configured tier and complete Stripe subscription Checkout. They can recover a signed management link by email to update payment, change the amount within the same interval, or cancel at period end.

That depends on your organization's tax status. If your organization is a registered 501(c)(3), donations may be tax-deductible. ScanRaise does not provide tax advice - please consult a tax professional. We include your organization's EIN on receipts if you provide one.

Each fundraiser gets a unique QR code that links to their personal donation page on ScanRaise. When someone scans the code with their phone camera, they're taken directly to a page where they can donate. The QR code can be printed on a card or displayed on a phone screen.

Yes. Every QR card shows the fundraiser's scanraise.com/d/<short_code> URL printed directly under the QR. So if a family member can't get the camera to focus, or wants to share the link in a text message later, they can just type or copy the URL. Each fundraiser's URL is short, memorable, and routes to the same personal donation page as the QR.

Yes. Open Org Settings from your dashboard and use the Upload logo button to drop in a PNG, JPG, GIF, or WebP up to 1 MB. The logo appears on every QR card and on your public donation pages automatically. If your logo lives on a public URL already, there's still an "Or paste a public URL instead" option behind a disclosure. Updated logos take effect on the next card generation.

Add or import a list of participant display names. For children, use first name and last initial, such as "Alex T." or "Jordan B.," and review imported names before publishing. ScanRaise generates a personalized QR card for every participant. Participants do not need a ScanRaise account or email address for the standard QR flow.

After creating your campaign, you can download a print-ready PDF with all your fundraisers' cards. Print them yourself on card stock at school, take the PDF to any print shop (FedEx Office, UPS Store, or a local printer), or we can handle printing and deliver them to you. A typical cost is $0.15-0.30 per card.

Yes. Next to every Download printable QR cards link, you'll see a 1 / 2 / 4 per page picker. 1 per page is one full portrait card per letter sheet, best for handouts and program inserts. 2 per page stacks two landscape cards, best for half-paper printing. 4 per page is the 2×2 grid, best for high-volume runs (a class of 25 fits on 7 sheets). Your choice is remembered across pages, and unused slots on the last page print clean white instead of leftover template artwork.

From your dashboard, click the class to expand it. Each fundraiser inside the class shows its scanraise.com/d/... URL with a Copy link button and Open ↗ link directly on the row. One click copies the URL to your clipboard, ready to paste into an email or text. No need to click through to the class detail page.

Yes. Each fundraiser gets a personal link (scanraise.com/my/CODE) that displays their QR code full-screen on their phone. Great for adults doing door-to-door, working events, or standing at intersections. The link can also be texted or shared on social media.

You can generate and reprint cards while the campaign is active and accepting donations. The printed URL stays stable for that campaign. Generate new cards when you start a new campaign.

Yes. Every organization on ScanRaise gets a dedicated donation page at scanraise.com/give/your-org-name. Anyone can donate directly to your organization from this page - no QR code needed. Share the link in emails, on social media, on your website, or anywhere else. It works alongside your QR code campaigns.

QR code campaigns are for specific fundraisers - kids going door-to-door, teams working events. Each person has their own code and their own page. Donations are tracked per person with leaderboards.

The org donation page is for general giving - like a PTA general fund, a year-round donation link, or an "easy way to give" link you put in your newsletter. Donations go to the organization as a whole. You can use both at the same time.

Yes. If your organization has multiple active campaigns, donors will see a dropdown to choose which one they want to support. If you only have one campaign, it goes there automatically.

Absolutely. That's what it's for. Copy and paste your link (scanraise.com/give/your-org-name) anywhere - email newsletters, Facebook posts, text messages, your website, flyers. It works on any device with a browser.

Public registration, Stripe checkout, attendee lists, and door check-in are available for a configured event. The dashboard does not yet provide self-serve event creation or ticket-tier editing.

Free registration is supported for a configured event. Attendees can register without payment, and organizers can use the attendee and check-in view.

Configured ticket tiers can have quantity limits, and checkout stops when a tier is sold out. Self-serve tier configuration is not yet in the organizer dashboard.

An organization with configured products has a public store at scanraise.com/shop/your-org-name. Buyers can use Stripe checkout, and organizers can view orders and mark fulfillment. A self-serve product and inventory editor is not yet available.

Configured products can have size options and inventory limits, and the public store marks sold-out options. The organizer dashboard does not yet provide product or inventory editing.

Yes. Every donation page and thank-you page has a share button. On phones, it opens the native share sheet (text, email, social media). On desktop, it copies the link to the clipboard. The easier it is to share, the more donations you'll get.

Yes. Add this line inside the page body, ideally just before its closing body tag, and ScanRaise places a styled "Donate" button that opens your donation form in a popup: <script src="https://scanraise.com/js/widget.js" data-scanraise-org="your-org-name" async></script>. The button automatically matches your organization's brand color after it securely loads the donation form. Sites with a Content Security Policy must allow https://scanraise.com in script-src, style-src, and frame-src.

Yes. In Org Settings, claim a short keyword of 3-30 letters and numbers that is unique across ScanRaise. Donors text it to (833) 991-9251, and ScanRaise sends one automated reply with the matching donation link. An active fundraiser short code requests that fundraiser's link. Carrier delivery times vary. Message and data rates may apply, and donors can reply STOP to opt out or HELP for help at any time.

Yes. Every campaign has a real-time leaderboard that shows each fundraiser's total, ranked from highest to lowest. You can also view the leaderboard by class, team, or group. The public campaign page shows this to everyone.

Yes. Log into your dashboard, go to your campaign, and add new fundraisers at any time. They'll get their own QR codes immediately.

Yes. Set an overall campaign goal and up to 4 milestones with rewards (like "at $5,000, the principal wears a silly hat"). These show up on your public campaign page with a progress bar.

Yes. From the campaign page, click the pencil on any class head row to open the Edit Class modal and enter a class goal in dollars (along with class name, leader name, and leader email). Once a goal is set, the class head row shows an animated progress bar. When two or more classes in the same campaign have a goal, ScanRaise auto-renders crown / flame badges: a gold crown on the leader, a red flame on the class catching up ("$607 behind"), and a tied lightning bolt when they're even. The bar flips green with a trophy on goal-hit. Great for two homerooms going head to head, or a 6th grade vs 7th grade class race. Labels adapt to your org type: a sports campaign opens "Edit squad / Squad goal" instead of "Edit class", a scout campaign opens "Edit den", a political campaign opens "Edit ward". Same battle bars, same badges, vocabulary that matches who you're rallying.

Yes. Every campaign has a live display mode (scanraise.com/live?campaign=your-slug) - a full-screen dark theme view showing the total raised, progress bar, and donations rolling in real-time. Project it on a screen at your gala, fun run, or event.

Yes. From your dashboard, you can export all donations as a CSV file with donor names, amounts, dates, and which fundraiser they donated to.

Go to scanraise.com/login and enter the email you used to create your campaign. We'll send you a login link - click it and you're in. No password to remember.

Yes. The Donor CRM combines supported donation, ticket, and store-order history by donor email. You can search, tag donors, add private notes, and export supported records to CSV. Organization-scoped access and erasure requests begin with identity verification. The current automated workflow does not yet cover every commerce, mailing-list, free-text, media, and compliance record. See the Privacy Policy for the current scope and request process.

Yes. Compose an email, ScanRaise sends it to your donor list (excluding anyone who has unsubscribed), and tracks sent/failed counts. Every email includes a one-click unsubscribe link. Capped at 500 recipients per send to keep delivery clean - contact us if you need more.

Yes. Apple Pay and Google Pay are enabled automatically on Stripe Checkout for any donor whose device supports them. They appear as one-tap buttons above the card form. PayPal is also supported. We never store card details - Stripe handles all of it.

Supporters can create their own personal fundraising page tied to your main campaign. Each page has its own goal, story, and shareable link. Donations made through a personal page count toward both the page total and your overall campaign. The page creator gets an emailed edit link so they can update their story. Leaderboard ranks pages by amount raised.

Yes. Auctions support public bidding and winner Checkout. For raffles, publish one in-person ticket price or offer free online entry, then have an organizer run the one-winner draw. Paid online raffle sales are unavailable.

After a completed donation, the thank-you page lets the donor search a reference list of 32 employers. A result gives guidance for following the employer's HR or workplace-giving process. The list is not exhaustive, and the employer decides eligibility, the match amount, and whether to approve the request.

No. ScanRaise does not create community campaigns for outside beneficiaries. Use a native campaign with Stripe Connect when your organization receives the funds, or use passthrough when the intended cause already has a donation page.

If you refund a donation in Stripe, ScanRaise automatically catches the webhook and updates everything - the donation is marked refunded, peer-to-peer page totals are decremented, raffle entries are excluded from the next draw, and auction items go back to "unsold" status. You don't need to update anything manually.

They are built for different things. Snap! Raise runs managed, team-style fundraising campaigns with their own platform and fee model. ScanRaise is self-serve software with a flat 2.5% platform fee, printable per-person QR cards, GPS distance tracking and step counting in the participant's phone browser, and no donor or participant app. Fees and features on other platforms change, so please check their site for current pricing and specifics. See where ScanRaise fits.

Yes. ScanRaise charges a flat 2.5% and includes QR codes for in-person giving (pew cards, mission trip drives, boot drives), event ticketing for church dinners, a merch store for youth group t-shirts, and a donor CRM. Churches that do in-person fundraising, boot drives, mission trip asks, and building fund campaigns tend to get more value from it than a general giving page. If your church already uses a dedicated giving platform, check their current fees and features on their own site to compare.

Yes. Traditional product sales give 30-40% to the vendor before your troop sees a dollar. With ScanRaise, scouts carry QR cards to neighbors. ScanRaise charges a 2.5% platform fee, and Stripe processing is separate. Donors can choose to cover the calculated fees. No inventory to store, no order forms to track, no money to collect. Plus you get per-scout tracking, leaderboards, and a merch store if you want to sell camp t-shirts alongside donations.

Yes. Put a QR code on a sign next to the boot, or give each firefighter a QR card. Drivers scan from their car window. Connected Stripe campaigns receive funds through the department's Stripe account; approved platform campaigns receive monthly payouts. ScanRaise does not create community campaigns for outside beneficiaries. Use passthrough when the intended cause already has a donation page. See ScanRaise for Fire Departments.

Yes. Create a campaign for the trip. Each student gets their own QR code and fundraises individually - grandparents, neighbors, family friends all scan and donate directly to that student's share. The leaderboard shows who's on track and who needs help. Sell trip merch (t-shirts, water bottles) through the built-in store. Use event ticketing for pre-trip meetings or send-off parties.

FIRST Robotics teams typically need $15,000-$20,000+ per season for registration, parts, and travel. ScanRaise gives each team member a QR card so families and sponsors can donate with a scan. Use the merch store to sell team shirts and stickers, run auctions for sponsor-donated items, and use the donor CRM to track sponsors across seasons. The employer matching feature is especially valuable - many robotics sponsors work at companies that match donations.

Yes. ScanRaise works for any candidate, PAC, or campaign committee that needs to raise money. Every volunteer gets a personalized QR code. Voters scan at the door, at rallies, from yard signs, or from mailers. You track which volunteers and precincts drive the most donations. Full donor CRM with CSV export for your compliance reporting.

ScanRaise is a technology platform, not a campaign finance advisor. Standard political campaigns can export donor name, email, amount, and date. Pro campaigns can enable FEC reportable mode to collect contributor name, address, employer, and occupation and include those fields in the FEC CSV export. ScanRaise does not enforce contribution limits or file reports. Your campaign must verify contributor aggregation, itemization thresholds, field completeness, corrections, and filing requirements with campaign finance counsel.

Yes. Set up a store at scanraise.com/shop/your-campaign-slug and sell t-shirts, yard signs, bumper stickers, hats, and anything else. Sizes, inventory tracking, and order management built in. Same 2.5% fee. Merch sales are a revenue source and a visibility multiplier - every shirt is a walking ad.

Yes. Use event ticketing to sell dinner tickets, then run a silent auction from attendees' phones during the event. No paper bid sheets. Project the live donation display on a screen to build momentum. Raffle off donated items between courses. One platform for the whole evening.

The campaign manager draws a polygon on a map for each turf (ward, precinct, zip cluster), or types out a street + cross-street range list. Each canvasser is assigned a turf and gets a personal route. They open /canvass on their phone, see the assigned route, and tap one of five outcome buttons at every door (Conversation / Knocked / No Answer / Refused / Do Not Contact). GPS tracks miles. Donors scan the canvasser's QR card to give in 30 seconds. The dispatch dashboard shows live progress + a composite leaderboard that rewards both donations raised AND effort (miles + doors) - so the volunteer who walked 15 miles in a tough precinct still ranks. Full walkthrough.

Yes. Voter file import is a Plus and Pro tier feature. From the manager dispatch view, drag and drop a CSV at /political/voter-import?c=<your-campaign>. Required columns: address1, city, state, postal_code. Optional: party_lean (D/R/I/U/L/G/N/O). Names are not stored - we drop name columns silently to keep voter PII out of our database. Each address is forward-geocoded to lat/lng, then auto-assigned to whichever turf polygon contains it. Plus and Pro campaigns are capped at 10,000 stored addresses by default; email support@scanraise.com if you need a higher cap.

Party-lean codes from the imported voter file. D = Democrat, R = Republican, I = Independent, U = Unaffiliated / no party. We also accept L (Libertarian), G (Green), N (None), O (Other). Empty/no badge = the row in your CSV had no party_lean column or it was blank.

When a canvasser taps an outcome button on the freeform "Tap any door" view, ScanRaise looks for an imported voter address within 30 meters of their GPS pin. If it finds one, the door log gets linked to that voter row and the address is marked "visited" automatically. If they're using the "List" or "Map" view they pick the address explicitly. Either way, the manager dispatch always sees a real street address rather than just a GPS coordinate.

Yes. Each row in their "Recent doors" list has a small × button. Tap to delete, within 30 minutes of logging. Older entries become permanent on the manager record (so a canvasser can't retroactively erase a refusal they don't like in hindsight). Past the 30-minute window, the manager can still remove entries from the dispatch panel.

Pro-tier campaigns can enable FEC reportable mode. The donor flow collects contributor name, street address, city, state, ZIP, employer, and occupation for reportable contributions, and the FEC CSV export includes those fields. Reportability can depend on a contributor's aggregate contributions during the applicable reporting period, not just one transaction. ScanRaise does not file reports or decide legal eligibility. The campaign must review totals and required fields with campaign finance counsel before filing.

Open /canvass and tap the "Map" tab. Volunteers see their turf polygon, every assigned address as a colored pin (blue = pending, green = visited), their own GPS as a yellow circle, and a live "X of Y addresses visited" progress bar with a percentage. Less guessing, more walking, and they always know how much is left.

Donation processing is 2.5% on every tier (no change to the universal donation fee). Field-ops features are gated by tier:

• Free: 10 canvassers, basic QR donations + donor CRM + leaderboard. Try the product on a single block.
• Plus $99/month: unlimited canvassers, custom turf polygons + per-canvasser routes, canvass-a-thon GPS mileage, voter file import (10,000 addresses), custom QR card branding, priority support.
• Pro $299/month: everything in Plus + FEC reportable donor flow + FEC CSV export. Required for federal candidates and PACs that need to itemize $200+ contributions.

Upgrade from the dispatch dashboard with a Stripe Checkout flow. Cancel anytime. See pricing.

An athon campaign lets donors pledge per unit of activity, such as $2 per mile walked, $0.50 per page read, or $1 per lap swum. Stripe securely saves the sponsor's card without charging it at pledge time. After the organizer finalizes eligible activity, ScanRaise attempts the per-unit charge, never above the authorized maximum. Failed charges remain visible and may require sponsor authentication or a secure card update.

Walk-a-thons and run-a-thons with GPS, swim-a-thons with organizer-reviewed lap totals, read-a-thons and math-a-thons with manual logging, plus dance-a-thons, bike-a-thons, jump-a-thons, climb-a-thons, or any custom unit you define.

Participants open a tracker page on their phone (no app download). GPS tracks their route in real time using the phone's built-in location services. Distance is calculated from coordinates. Works on both iPhone and Android.

Our step counter uses the phone's motion sensor (accelerometer) to detect walking patterns. It's opt-in - participants grant permission with a single tap. Works on iPhone and Android, no app needed.

Participants log pages, minutes, or problems on the honor system, with a parent or coach signing off. Stripe securely saves each sponsor's card without charging it at pledge time. After eligible totals are finalized, ScanRaise attempts the capped per-unit charge. Failed or authentication-required charges remain visible for follow-up. There is no in-browser screen-time enforcement on read-a-thons today.

No. All sensor tracking (GPS, step counter, motion) is opt-in. Participants may decline sensor access. Participant manual entry is available for campaigns configured with a manual unit. When a sensor fails, an organizer can record a reviewed manual result in Athon Manager.

No. Everything works through a web page. Participants open a link in their phone browser and tap Start. GPS distance tracking, the step counter, timers, and manual logging run in the browser with no app to install.

Server-side anti-cheat analyzes every submission. For GPS, we check speeds, detect impossible location jumps, flag implausibly straight paths, and detect GPS spoofing. For timers, we verify the page was actually visible. Admins can review all data and override any flag.

Participants open the tracker in their phone browser, tap Start, and use the phone's GPS to record distance. This remains a primary tracking path.

Participants open the tracker in their phone browser, choose the step counter, grant motion permission, and tap Start. This remains a primary tracking path.

Participants can optionally connect Fitbit, select a day, review the daily summary of steps, distance, and active minutes, and choose whether to import it. Fitbit imports are available for supported distance and step campaigns.

Create a lap campaign, then have a volunteer or organizer review the completed laps and record the result in Athon Manager.

Yes. Multitenant Entra ID. Email support@scanraise.com with your tenant ID and we'll add ScanRaise to your enterprise apps. Once approved, your staff sign in with their work Microsoft account at /login via "Sign in with Microsoft." We use cert-based authentication (RS256 client_assertion JWT, 10-year cert) so there are no client secrets to rotate.

Clever sign-in and roster import are built for enabled accounts. Availability in a school's Clever portal depends on the current Clever Library listing and any required provider or district approval. Contact support@scanraise.com to confirm current availability before rollout. District-wide deployments via Clever Complete are not part of ScanRaise's offering today. Districts that need organization-wide rollouts can ask about ClassLink, Microsoft 365, or Google for Education SSO.

Once a teacher signs in with Clever, the New Class wizard at /orgs/<id>/groups/new shows a third tab: Import from Clever. ScanRaise pulls the teacher's sections (classes) and the students rostered in each one (first name + last initial only, no email, no full last name). The teacher checks which sections to import, optionally renames them, and clicks one button. ScanRaise creates a Group + a Fundraiser per student in one transaction. Replaces the three-step CSV wizard for any teacher whose school is on Clever. The import is opt-in per section, so teachers control which classes sync.

ClassLink role-aware sign-in for administrator, parent, and teacher identities is built. Production access is enabled per district and depends on provider and district approval. It grants only access already associated with the returned email and does not automatically connect families to participants.

Yes. Standard Google Workspace OAuth. Staff sign in with their school Google account.

Provisioned district access can return linked organizations, fundraising totals, campaign counts, per-school breakdowns, and CSV or JSON exports. A self-serve district dashboard, campaign-status view, and compliance audit feed are not currently available. See /for/district for details.

Yes. League battle turns a district into a head-to-head fundraising competition. Two or more orgs each pursue their own goal, and the public page at /league/<slug> ranks them with crown (leading) and flame ("$X behind") badges. Three nested layers: classes battle inside an org, orgs battle inside a league. Works for school districts, sports leagues, scout councils, fire-department mutual-aid groups, anywhere multiple orgs run the same drive in parallel. Set per-org goals so a small school keeping pace with a big school can still win the league by progress %. See League battle below for setup.

Parents can follow the participant's QR code or public link without signing in to donate. A magic link signs in an email that already has account access. ClassLink role-aware sign-in does not automatically link a parent identity to a participant.

A multi-org fundraising race. Group two or more organizations under a league (a school district, a sports association, a scout council, a fire-department mutual-aid group, etc.) and the public page at /league/<slug> shows them all racing each other. Each org gets a rank, a raised total, an optional per-org goal bar, and a crown / flame badge. The league as a whole has its own goal bar across the top. Three nested layers in total: classes (or squads, dens, companies) race inside an org, orgs race inside a league.

Email support@scanraise.com with the league name, the orgs you want in it, and any goals (per-org or league-wide). We provision the league and assign the admin role to your email. From then on, you manage the league at admin.scanraise.com/leagues: edit name and tagline, toggle competitive mode, toggle public visibility, set per-org goals, add or remove member orgs.

Two modes. (1) When at least one org is missing a goal: rank by raw raised dollars, leader gets the crown, others show "$X behind". (2) When every org in the league has a goal set: rank by progress percent, so a small school that hits 100% of its goal beats a big school stuck at 25% of theirs. The badge logic is the same: gold crown on rank 1, red flame with $X gap on the rest, lightning bolt if everyone is tied, green trophy on any org that has hit its goal.

Only when the league admin flips the "Publicly visible" toggle. Until then, the league exists but the URL returns 404 to anyone who isn't a league admin. League admins always see the standings via admin.scanraise.com/leagues and can preview them before going live. Once public, the page auto-refreshes every 30 seconds and is projector-friendly (press F to fullscreen at events).

Yes. The league battle is org-type-agnostic. Sports associations: every team in a Little League runs the same drive, the league shows whose families gave most. Scout councils: every troop in a regional council races for popcorn-replacement totals. Fire-department mutual-aid groups: every fire department in a county races during boot drive season. Churches: every congregation in a diocese during a building-fund campaign. Anywhere two or more orgs run a parallel drive, the same crown / flame primitive applies.

A private minimum bid you set on an auction item. If bids stay below the reserve at close, the auction does NOT auto-award. You decide whether to award anyway, re-list, or cancel. Reserves are never shown to bidders. Set it on the New Item form in the Auctions admin.

An optional immediate-purchase price. The first bidder who pays the buy-now amount ends the auction and wins. After buy-now is hit, no further bids are accepted.

Each individual fundraiser creates their own page with their own photo, story, and goal. They share their personalized link, and donations roll up to the parent campaign total. Great for athons (every kid has their own pledge page) and for big personal fundraising drives. A leaderboard auto-ranks fundraisers by total raised.

A multi-stop hunt where participants visit waypoints, scan QR codes, and learn something at each one. Optional pledges per waypoint completed. Useful for neighborhood fundraisers, school field trips, and historical-tour events.

A public, projector-friendly page at /live/{campaign-slug} that shows real-time donations and activity. It refreshes every 5 seconds while healthy and retries after 30 seconds if the connection fails. Use it at events on a TV or projector. It shows total raised, top fundraisers, recent donors, pacing, and an optional QR code overlay for in-room scanning.

Set a unique keyword of 3-30 letters and numbers in Org Settings. Donors text it to (833) 991-9251, and ScanRaise sends one automated reply with the matching organization donation link. Carrier delivery times vary. Message and data rates may apply, and donors can text STOP to opt out or HELP for help at any time.

For participants under 13, ScanRaise requires parental consent before enabling the private activity tracker or a scavenger location or secret-code check-in. ScanRaise emails the parent a consent link, and those features remain blocked until consent is granted. The consent record, including request and grant timestamps and the grant IP address, is retained as evidence. Raw tracking details are protected and deleted under the policy below.

Only details tied to a feature the participant chooses: GPS coordinates during active tracking or check-in, accelerometer samples for step counting, browser and device information, optional Fitbit daily-summary details, and limited timing, session, verification, provider-account, and authorization metadata. We do not access contacts or messages.

Submitted GPS, motion, detailed device, verification data, Fitbit activity details, provider identifiers, and Fitbit OAuth tokens are application-encrypted before database storage. Limited campaign, participant, status, time, total, waypoint, and provider-connection fields remain queryable during the live retention window. The live database hard-deletes raw payloads, check-in rows, waypoint links, and fitness connections after 90 full days from campaign end. Provider-protected backups follow the configured Railway and Backblaze lifecycles; pre-migration backups can contain legacy plaintext database fields until they expire or are removed. Participant-level totals remain without raw location, sensor, device, waypoint, or provider payloads. Required financial, parental consent, and audit records follow separate schedules.

No. We never sell, license, or monetize raw participant sensor data. Authorized campaign administrators may review it for activity verification during the retention window.

Yes. Participants may decline or withdraw browser GPS or motion-sensor permissions and may revoke Fitbit access in their Fitbit account. Manual entry is available where the campaign permits it. Parental consent is still required before a participant under 13 can use consent-gated tracking features.